Frequently Asked Questions

Shelter House in Midland, Michigan provides comprehensive domestic violence and sexual assault support services to survivors in the area. Services include a 24-hour crisis hotline, emergency shelter, legal advocacy, and sexual assault nursing exams. Shelter House is the local resource specifically serving Midland, MI and the surrounding community.

Shelter House in Midland, Michigan offers immediate domestic violence help including a 24-hour crisis hotline, emergency shelter, and advocacy services. You do not need to have a plan or be ready to leave to reach out — confidential support is available to anyone in the Midland, MI area who needs it.

When you call the Shelter House crisis hotline, a trained advocate answers and listens to your situation without judgment. The advocate can help you think through your options, connect you with emergency shelter if needed, and explain what other services are available to you in Midland, Michigan. The call is confidential.

Yes, Shelter House offers text and webchat options for survivors in Midland, Michigan who are not able to speak safely over the phone. These alternatives give you a discreet, confidential way to connect with a crisis advocate and get the same level of support available by phone.

Yes, Shelter House in Midland, Michigan provides access to sexual assault nursing exams for survivors. These exams are conducted by trained professionals and are available to survivors regardless of whether they choose to report the assault to law enforcement. Receiving an exam does not obligate you to take any further action.

A legal advocate at Shelter House in Midland, Michigan can help you understand your rights, navigate the court system, and pursue options like personal protection orders. Legal advocates accompany survivors to hearings and appointments, explain legal processes in plain language, and provide support throughout the process — at no cost to you.

When you arrive at the Shelter House emergency shelter in Midland, Michigan, you will be welcomed by a staff member who will help you get settled, explain available services, and work with you to create a safety plan. The shelter is a confidential, secure space where you and your children can stay while you consider your next steps.

Yes, all services at Shelter House in Midland, Michigan are confidential. The location of the emergency shelter is kept private, and personal information you share with advocates is protected. Confidentiality is a core part of how Shelter House supports survivors so they can seek help safely.

No, you do not have to be ready to leave or have made any decisions to contact Shelter House in Midland, Michigan. Advocates are available to talk through your situation, answer questions, and help you understand your options — whatever stage you are at. Support is available at any point, not only in a crisis.

Shelter House in Midland, Michigan offers sexual assault survivors a range of services including crisis intervention, medical advocacy, sexual assault nursing exams, legal advocacy, and counseling. Advocates can accompany survivors to medical appointments and law enforcement interviews to provide support throughout the process.

Yes, Shelter House in Midland, Michigan provides services and support to children who have been affected by domestic violence. Children are welcome at the emergency shelter, and programming is available to help young people process their experiences in a safe, supportive environment alongside their caregiving parent or guardian.

Help from Shelter House in Midland, Michigan is available 24 hours a day, seven days a week through the crisis hotline. Whether you need to talk through your situation, need emergency shelter, or require immediate safety planning, a trained advocate is reachable at any hour — day or night.